Sanctura Promotion & Discount Terms

Last Updated ：may 2026

1. General Applicability

These Promotion & Discount Terms (“Promotion Terms”) apply to all promotional campaigns, discount codes, complimentary shipping offers, vouchers, account credits, and marketing activities provided by Sanctura (“Sanctura”, “we”, “our”, or “us”) through our official website and authorized channels.

These Promotion Terms currently apply only to customers located in:

· Hong Kong SAR

· Taiwan Region

· Singapore

· United States

· Mainland China

Unless otherwise specified, all promotions are valid only during the stated promotional period and while supplies last.

2. Product Eligibility

Promotions may apply only to selected products, collections, or categories.

Certain products may be excluded from promotions, including but not limited to:

· Limited-edition collections

· Heritage artisan collaborations

· Antique or collectible treasures

· One-of-a-kind cultural or spiritual artifacts

· Custom-made or personalized products

· Final Sale items

Please refer to the relevant campaign page or product page for specific eligibility details.

3. Minimum Spend Requirements

Certain promotions may require a minimum purchase amount.

Illustrative thresholds may include:

· Mainland China: CNY ¥1,000

· Hong Kong SAR: HKD $1,200

· Taiwan Region: TWD $5,000

· Singapore: SGD $195

· United States: USD $200

Final thresholds and qualifying conditions shall be determined by the specific campaign page.

4. Discount Code Usage

Promotions may be offered in the following forms:

(1) Automatic Discounts

Eligible discounts may automatically apply at checkout.

(2) Promo Codes

Customers may need to enter a valid promotional code during checkout.

Unless otherwise stated:

· Only one promotional code may be used per order;

· Promotional codes cannot be combined with other offers;

· Promotional codes are non-transferable and cannot be exchanged for cash;

· Expired or invalid codes cannot be reissued, restored, or extended.

5. Complimentary Shipping Offers

Sanctura may offer complimentary shipping on eligible orders in selected regions.

Applicable order thresholds, shipping methods, and service availability may vary depending on destination, logistics conditions, promotional campaigns, and product categories.

Details regarding shipping eligibility will be displayed at checkout or on the Shipping Information page.

Homepage promotional messages such as:

“Complimentary Worldwide Shipping on Eligible Orders”

are general promotional statements and do not guarantee free shipping for every order or destination.

6. First Order Offer

Sanctura First Order 10% Off

Eligible first-time customers may receive 10% off selected full-priced products.

Conditions may include:

· Valid for first-time customers only;

· One-time use per customer;

· Applicable only to eligible full-priced items;

· Cannot be combined with other promotions;

· Minimum spend requirements may apply.

Sanctura reserves the right to modify or terminate the promotion where permitted by applicable law.

Promotion periods and promo code details will be shown on the campaign page.

7. Sanctura Credits & Vouchers

Sanctura may issue promotional credits, loyalty rewards, goodwill vouchers, or account balance credits to eligible customers.

These may include:

· Reward Credits

· Promotional Credits

· Goodwill Vouchers

· Store Credits

Unless otherwise specified:

· Credits are typically valid for one (1) year from issuance;

· Credits cannot be exchanged for cash;

· Credits are non-transferable;

· Credits may be suspended or revoked in cases of fraud, abuse, or policy violations.

Unused credits will automatically expire after the validity period.

8. Promotional Testing & Regional Variations

To improve customer experience and platform performance, Sanctura may conduct limited promotional testing.

Different users, regions, or customer groups may receive different offers, discounts, shipping incentives, or promotional content.

Such differences do not guarantee future eligibility for identical promotions.

9. Fraud Prevention & Abuse

Sanctura reserves the right to reject, suspend, cancel, or revoke promotions, orders, vouchers, credits, or accounts where we reasonably believe there has been:

· Fraudulent activity;

· Abuse of promotional programs;

· Unauthorized resale activities;

· Multiple-account manipulation;

· Violation of these Terms;

· Illegal, suspicious, or abnormal transactions. 

10. Modification & Limitation

To the maximum extent permitted by applicable law, Sanctura reserves the right to:

· Modify promotional rules;

· Adjust eligibility requirements;

· Suspend or terminate campaigns;

· Correct system, pricing, or technical errors;

without prior notice.

Nothing in these Promotion Terms limits any mandatory consumer rights applicable under local law.

11. Governing Law

These Promotion Terms shall be governed by the laws of the Hong Kong Special Administrative Region.

Where mandatory consumer protection laws apply in the customer’s local jurisdiction, such mandatory rights shall remain unaffected.

12. Contact Us

For questions regarding promotions or discount codes, please contact:

Sanctura Customer Care

Email: contact.sanctura@gmail.com