Privacy policy

Sanctura 

Date of Publication ： May 2026
Effective Date ： May 2026

 

 

1. Introduction 

Sanctura (“Sanctura”, “we”, “our”, or “us”) is a jewelry and lifestyle brand operated by Dashen Technology Limited, a company registered in the Hong Kong Special Administrative Region.

We are committed to protecting your privacy and personal information in accordance with applicable data protection and privacy laws.

This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you access or use Sanctura services through:

· Official websites (including www.sanctura.hk)

· Official social media platforms and communication channels

· Online stores and e-commerce services

· Customer service interactions

· Offline events and related brand experiences

Sanctura products and services are currently available in selected international regions, including Hong Kong SAR, Singapore, Taiwan, and the United States.

 

 

2. Information We Collect


2.1 Information You Voluntarily Provide


We may collect personal information you voluntarily provide, including:

· Name

· Email address

· Phone number

· Billing and shipping address

· Payment and transaction information

· Customer service communications

· Account registration details

· Information submitted through surveys, forms, or events

 

 

 

2.2 Information Collected Automatically


When you use our website or digital services, we may automatically collect certain technical information, including:

· IP address

· Browser type and device information

· Operating system

· Website usage data

· Pages visited and interaction records

· Cookie identifiers and analytics data

 

 

 

2.3 Information from Third Parties


If you access Sanctura services through third-party platforms or social media services, we may receive limited profile information as authorized by you.

 

 

3. How We Use Your Information


We may use your personal information to:

· Process and fulfill orders

· Provide customer support

· Manage your account

· Improve website functionality and user experience

· Send order confirmations and service notifications

· Provide marketing communications where permitted by law or with your consent

· Prevent fraud, abuse, or unauthorized activities

· Comply with legal and regulatory obligations

Sanctura does not sell your personal information.

 

 

4. Cookies & Analytics

Cookies 

We use cookies and similar technologies to:

· Maintain website functionality

· Analyze website traffic and performance

· Improve browsing experience

· Remember user preferences

You may disable cookies through your browser settings; however, certain features of the Site may not function properly.

We may use third-party analytics services, including Google Analytics or similar tools, subject to their respective privacy policies.

 

 

5. Sharing of Information


We may share your information only where necessary with trusted third parties, including:

· Payment service providers

· Logistics and shipping partners

· Technology and hosting providers

· Customer support providers

· Legal, accounting, or regulatory advisors

All service providers are required to maintain appropriate confidentiality and security measures.

 

 

6. International Data Transfers


As Sanctura operates internationally, your personal information may be processed or stored in jurisdictions including Hong Kong SAR, Mainland China, Singapore, and the United States.

We take reasonable measures to ensure that cross-border data transfers comply with applicable privacy and data protection laws.

 

 

7. Data Security


We implement reasonable technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

 

8. Your Rights


Subject to applicable laws, you may have the right to:

· Access your personal information

· Correct inaccurate information

· Request deletion of your data

· Withdraw consent for marketing communications

· Request account closure

· Object to certain processing activities

To exercise your rights, please contact us at:

contact.sanctura@gmail.com


9. Children’s Privacy


Sanctura services are not directed toward children under the age required by applicable local laws.

We do not knowingly collect personal information from children.

 

 

 

10. Third-Party Links


Our website may contain links to third-party websites or services.

Sanctura is not responsible for the privacy practices or content of such third-party platforms.

 

 

 

 

11. Changes to This Policy


We may update this Privacy Policy from time to time.

Updated versions will be published on this page with the revised effective date.

 

 

 

12. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

 

 

 

Copyright © Sanctura Hong Kong. All rights reserved.

 

Dear Customer,

Thank you for your continued trust and support.
We have recently updated our Privacy Policy to further enhance the protection of your personal information and privacy rights.

Please take a moment to review the updated policy carefully.

If you have any questions or concerns, please feel free to contact our customer support team at any time.

 

Sanctura

 

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